Bestcare, Redmond, Oregon

Last Updated: April 25, 2022

Ahmed Zayed, MD Authored by Dr. Ahmed Zayed
0 sources cited

BestCare Overview

Bestcare, located in the city of Redmond, Oregon in the Deschutes County, is a non-profit treatment organization for adults 18 and above in the Central Oregon region dealing with the addiction and mental health crisis. The center began in November of 1997 and has expanded its residential and outpatient services to four different cities within the state of Oregon including Madras and Klamath Falls. The center is also the only Spanish-speaking rehab facility in Oregon. The facility treats addiction as a physical disorder and provides a drug-free, safe, and supportive environment for individuals to get treatment. The treatment programs take a holistic approach and are tailored to meet the specific needs of each client.

The center offers dual diagnosis support for clients dealing with co-occurring mental health disorders like depression or bipolar disorder. Dual diagnosis treatment services are supervised by highly trained medical staff and counselors. In addition to the traditional outpatient program, the center also provides various levels of care for clients including drug and alcohol detox services, residential treatment, and an Intensive Outpatient Program (IOP). Although the length of stay at the facility is usually dependent the clients’ progress and the achievement of identified goals, the average length of stay at the residential treatment program is 30 days.

Treatment & Therapy

The center offers some treatment and therapy services depending on the unique needs of the client.
Some of these are:

  • Detoxification
  • Residential treatment
  • Outpatient treatment
  • Intensive Outpatient Treatment (IOP)


The center’s drug and alcohol detox program is medically-managed and may span between 2-7 days depending on the drug and the patient’s ability to cope with withdrawal symptoms. The program is overseen by licensed addiction specialists and medical professionals who offer 24-hour supervision.

Residential Program

The residential program is high-intensity and short-term and utilizes a holistic approach to treatment. Additionally, the treatment plans are individualized and comprehensive and clients are under the supervision of trained counselors and medical staff.

Outpatient Program

The outpatient program is designed for clients who require a low level of care and may want to receive treatment while still retaining their freedom. This program is also useful for persons who may be dealing with legal issues or people who require follow-up treatment after completing the residential program. Clients in this program receive treatment for about 5 hours every week.

Intensive Outpatient Program

The Intensive Outpatient Program (IOP) allows for clients to attend classes and groups during the day while living off-site. This program also offers individualized treatment and supervision by medical staff and specialize counselors.

The following are a list of conditions treated at the facility:

  • Drug and alcohol abuse
  • Co-occurring mental health disorders

Therapy Options

The facility offers various options of therapy which include:

  • Individual therapy
  • Relapse prevention
  • Group therapy
  • 12-step meetings
  • Psycho-education
  • Motivational Interviewing (MI)


Best Care Outpatient Treatment Services vary greatly as it is dependent on the type of treatment and level of care a client requires. Clients are advised to contact the facility for more information on payment and admission. The facility is in-network with most major insurance companies including Blue Cross Blue Shield, Cigna, Peace Health, United Healthcare, Moda Health, Health NET, First Choice Health, Providence Health Plan, and more.


The facility is accredited by the CARF (Commission on Accreditation of Rehabilitation Facilities).

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BestCare Outpatient Advantages

The facility offers family programs for clients and their loved ones that bring these groups together on the weekend. This program is offered to patients in both the residential and outpatient tracks. Counselors who facilitate therapy sessions focus on aiding clients through psychoeducation thereby reducing the risk of a relapse and also helping to reduce enablement. Relapse prevention skills are also thought to clients and their loved ones to help reduce the risk of relapse and to create a safe environment at home.

Pain management programs are available to clients as well registered into the outpatient program and this program helps to provide treatment to non-narcotic pain. The process of treatment includes a nutrition change (non-inflammatory diet) and even holistic therapies such as acupuncture and alternative therapies.

The facility offers comprehensive and well-rounded programs to clients who have completed a primary program and are seeking outpatient and intensive outpatient treatment. The treatment center also accepts DUI clients who have been court ordered to receive treatment. Clients seeking treatment in a facility that is passionate about helping clients through the road to long-term recovery will find BestCare to be a good option.

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Published on: November 16th, 2018

Updated on: April 25th, 2022

  • Tiffany
    I am interested in coming in to your facility to Detox and residential dual- diagnosis…please.

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