Volunteer Behavioral Health – Crossville Campus – Crossville, Tennessee
4325 Highway 127 North, Crossville, Tennessee, 38571
Last Updated: June 26, 2026
Insurance
Payment Options
- Cash or self-payment
- Medicaid
- Medicare
- State-financed health insurance plan other than Medicaid
- Private health insurance
- Federal military insurance (e.g., TRICARE)
- State mental health agency (or equivalent) funds
- State welfare or child and family services funds
- State corrections or juvenile justice funds
- County or local government funds
- Community Mental Health Block Grants
- Federal, or any government funding for substance use treatment programs
- Sliding fee scale (fee is based on income and other factors)
- SAMHSA funding/block grants
- Self-pay options
Addiction Resource Score
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics.
We understand that choosing an addiction treatment center can be overwhelming, especially with so many options, promises, and marketing messages. That's why we've developed a clear, standardized rating system designed to cut through the noise and highlight what truly matters: safety, quality of care, and transparency. Our goal is to give individuals and families the information they need to make confident, informed decisions during a critical time.
In this guide, we explain exactly how we rate treatment centers—from accreditation and staff credentials to therapy options, facility environment, and family involvement. You'll see how we assign scores, award badges, and update listings to ensure accuracy and fairness. Most importantly, our system focuses on elevating centers that prioritize ethical, evidence-based care, not just those with the best marketing. This way, you can trust that the ratings you see reflect meaningful standards that help you find the right fit for lasting recovery.
8.1
Out of 10
The Crossville, Tennessee-based Volunteer Behavioral Health Care System treats both adults and children for a wide range of mental health and drug use problems. Outpatient therapy, care management, and drug abuse recovery programs are available at the facility to help people with serious mental illnesses and other disorders that happen at the same time. Their services meet a wide range of needs and are not based on gender or religion, so everyone can get the care they need.
The center provides many services, such as Intensive Outpatient Programs (IOP), mobile crisis response, telehealth services, and special programs for soldiers and people who have been in trouble with the law. Cognitive Behavioral Therapy (CBT), activity therapy, anger management, group support services, and managing psychiatric medications are some of the ways that people are treated. The Volunteer Behavioral Health Care System makes sure that these groups get specialized care by focusing on helping soldiers through the Supportive Services for Veteran Families (SSVF) program and having a mental health liaison for the criminal justice system. The center meets high standards for care and service delivery because it is accredited by The Joint Commission.
Treatment Options
The facility offers multiple levels of care, such as:
- Mentoring/peer support
- Discharge Planning
- Naloxone and overdose education
- Individualized Treatment
The center treats the following addictions and co-occurring disorders:
- Clients with co-occurring mental and substance use disorders
- Clients who have experienced trauma
- Screening for tobacco use
- Comprehensive mental health assessment
- Comprehensive substance use assessment
- Interim services for clients
- Outreach to persons in the community
- Screening for mental disorders
- Screening for substance use
Treatment Modalities
- Individual psychotherapy
- Couples/family therapy
- Cognitive behavioral therapy
- Integrated Mental and Substance Use Disorder treatment
- Telemedicine/telehealth therapy
- Substance use disorder counseling
- Trauma-related counseling
- Smoking/vaping/tobacco cessation counseling
- Treatment for gambling disorder
- Group counseling
- Family counseling
- Marital/couples counseling
- Intervention Services
- Motivational interviewing
- Anger management
- Relapse prevention
- Abnormal involuntary movement scale
- Treatment for other addiction disorder
Conditions Treated
- Alcoholism
- Mental health treatment
- Substance use treatment
- Co-occurring Disorders
Levels Of Care
- Outpatient
- Outpatient methadone/buprenorphine or naltrexone treatment
- Intensive outpatient treatment
- Regular outpatient treatment
- Aftercare
License and Accreditation
- State mental health department
- State department of health
- Commission on Accreditation of Rehabilitation Facilities (CARF)
Ancillary Services
- Case management service
- Diet and exercise counseling
- Family psychoeducation
- Suicide prevention services
- Mental health services
- Transportation assistance
Hope Without Commitment
Find the best treatment options. Call our free and confidential helpline.
Most private insurances accepted