Telecare – Heritage Psychiatric – Health Facility – Oakland, California
2633 East 27th street, Oakland, California, 94601
Last Updated: June 26, 2026
Insurance
Payment Options
- County or local government funds
- Private health insurance
- Cash or self-payment
- Medicare
- Self-pay options
Addiction Resource Score
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics.
We understand that choosing an addiction treatment center can be overwhelming, especially with so many options, promises, and marketing messages. That's why we've developed a clear, standardized rating system designed to cut through the noise and highlight what truly matters: safety, quality of care, and transparency. Our goal is to give individuals and families the information they need to make confident, informed decisions during a critical time.
In this guide, we explain exactly how we rate treatment centers—from accreditation and staff credentials to therapy options, facility environment, and family involvement. You'll see how we assign scores, award badges, and update listings to ensure accuracy and fairness. Most importantly, our system focuses on elevating centers that prioritize ethical, evidence-based care, not just those with the best marketing. This way, you can trust that the ratings you see reflect meaningful standards that help you find the right fit for lasting recovery.
8.0
Out of 10
The Heritage Psychiatric Health Facility (PHF) in Oakland, California, has 26 beds and is an emergency psychiatric treatment center. Its mission is to provide intense mental health services for people 18 and older who are having mental health problems. The facility’s main goal is to stabilize people’s symptoms and help them on their way to healing during mental health situations.
Heritage PHF has a residential program that focuses on full evaluation and planning care together. Cognitive behavioral therapy (CBT), training in how to handle symptoms, individual and group supportive counseling, drug administration and education, crisis planning, and training in how to live on your own are some of the treatment methods that are used. The center is known for having psychologists, social workers, nurses, and peer support specialists work together as a multidisciplinary team to make the atmosphere structured and helpful. Heritage PHF is known for providing high-quality care and is accredited by The Joint Commission.
Treatment Options
The facility offers multiple levels of care, such as:
- Individualized Treatment
The center treats the following addictions and co-occurring disorders:
- Persons 18 and older with serious mental illness (SMI)
- Comprehensive mental health assessment
Treatment Modalities
- Nicotine replacement
- Group counseling
- Experiential Therapy
Conditions Treated
Levels Of Care
License and Accreditation
- The Joint Commission
Ancillary Services
- Case management service
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Most private insurances accepted