Spectrum Health and Human Services – Southtowns Counseling Center – West Seneca, New York
326 Orchard Park Rd, West Seneca, New York, 14224
Last Updated: June 26, 2026
Insurance
Payment Options
- Medicaid
- Private health insurance
- Cash or self-payment
- State-financed health insurance plan other than Medicaid
- Medicare
- Sliding fee scale (fee is based on income and other factors)
- Payment assistance (check with facility for details)
Addiction Resource Score
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics.
We understand that choosing an addiction treatment center can be overwhelming, especially with so many options, promises, and marketing messages. That's why we've developed a clear, standardized rating system designed to cut through the noise and highlight what truly matters: safety, quality of care, and transparency. Our goal is to give individuals and families the information they need to make confident, informed decisions during a critical time.
In this guide, we explain exactly how we rate treatment centers—from accreditation and staff credentials to therapy options, facility environment, and family involvement. You'll see how we assign scores, award badges, and update listings to ensure accuracy and fairness. Most importantly, our system focuses on elevating centers that prioritize ethical, evidence-based care, not just those with the best marketing. This way, you can trust that the ratings you see reflect meaningful standards that help you find the right fit for lasting recovery.
8.0
Out of 10
The Southtowns Counseling Center in West Seneca, New York, is a full-service outpatient counseling center for mental health and drug abuse that is part of Spectrum Health and Human Services. The center helps both young adults and adults and offers different types of treatment to meet different needs. Southtowns Counseling Center combines medical and therapeutic methods to improve recovery outcomes for people who are addicted to drugs or alcohol through medication-assisted treatment (MAT).
The facility offers holistic services designed to support overall well-being and addresses dual diagnoses for individuals with co-occurring disorders. Offers specialized care for people with mental illnesses like anxiety, bipolar disorder, depression, and PTSD. Southtowns Counseling Center also offers crisis services 24 hours a day, seven days a week, to make sure that its clients always have someone to talk to. This shows that it is dedicated to giving complete care.
Southtowns Counseling Center is a Certified Community Behavioral Health Clinic (CCBHC), which means that it meets strict standards for quality and accessibility. This makes sure that everyone gets the best care in a safe setting.
Treatment Options
The facility offers multiple levels of care, such as:
- Individualized Treatment
- Individualized Treatment
- Self-help groups
The center treats the following addictions and co-occurring disorders:
- Alcohol Detoxification
- Opioids detoxification
- Clients with HIV or AIDS
- Clients who have experienced trauma
- Comprehensive mental health assessment
- Comprehensive substance use assessment
Treatment Modalities
- Group counseling
- Individual psychotherapy
- Family counseling
- Life Skills
- Cognitive Behavioral Therapy
- Dialectical Behavior Therapy
- Rational Behavior Therapy
- Motivational Interviewing
- Trauma-related counseling
Conditions Treated
- Mental health treatment
- Alcoholism
- Opioid Addiction
- Substance use treatment
- Co-occurring Disorders
Levels Of Care
- Detoxification
- Aftercare
- Halfway house
- Outpatient
License and Accreditation
- SAMHSA certification for opioid treatment program (OTP)
- State department of health
Ancillary Services
- Psychosocial rehabilitation services
- Family psychoeducation
- Assisted Outpatient Treatment
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Most private insurances accepted