About us

The Southtowns Counseling Center in West Seneca, New York, is a full-service outpatient counseling center for mental health and drug abuse that is part of Spectrum Health and Human Services. The center helps both young adults and adults and offers different types of treatment to meet different needs. Southtowns Counseling Center combines medical and therapeutic methods to improve recovery outcomes for people who are addicted to drugs or alcohol through medication-assisted treatment (MAT). 

The facility offers holistic services designed to support overall well-being and addresses dual diagnoses for individuals with co-occurring disorders.  Offers specialized care for people with mental illnesses like anxiety, bipolar disorder, depression, and PTSD. Southtowns Counseling Center also offers crisis services 24 hours a day, seven days a week, to make sure that its clients always have someone to talk to. This shows that it is dedicated to giving complete care. 

Southtowns Counseling Center is a Certified Community Behavioral Health Clinic (CCBHC), which means that it meets strict standards for quality and accessibility. This makes sure that everyone gets the best care in a safe setting.

Insurance

Private Insurance

  • Aetna
  • Blue Cross and Blue Shield Association
  • Cigna
  • Humana
  • Magellan Health
  • UnitedHealth Group

Payment Options

  • Medicaid
  • Private health insurance
  • Cash or self-payment
  • State-financed health insurance plan other than Medicaid
  • Medicare
  • Sliding fee scale (fee is based on income and other factors)
  • Payment assistance (check with facility for details)

Addiction Resource Icon Addiction Resource Score

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics.

7.6

Out of 10

Treatment

Treatment Options

  • Comprehensive mental health assessment
  • Comprehensive substance use assessment

Conditions Treated

  • Mental health treatment
  • Alcoholism
  • Opioid Addiction
  • Substance use treatment
  • Co-occurring Disorders

Levels of Care

Treatment Modalities

  • Group counseling
  • Individual psychotherapy
  • Family counseling
  • Life Skills
  • Cognitive Behavioral Therapy
  • Dialectical Behavior Therapy
  • Rational Behavior Therapy
  • Motivational Interviewing
  • Trauma-related counseling

License and Accreditation

  • SAMHSA certification for opioid treatment program (OTP)
  • State department of health

Care Type

  • Dual Diagnosis
  • Mental Health and Substance Abuse
  • Detox

Type of Detox

Facility Operation

  • Private for-profit organization

Pharmacotherapies

  • Heroin
  • Cocaine

Ancillary Services

  • Psychosocial rehabilitation services
  • Family psychoeducation
  • Assisted Outpatient Treatment

Opioid Treatment

  • Vivitrol
  • Buprenorphine detoxification
  • Relapse prevention with naltrexone
  • Psychotropic Medication

Transitional Recovery Services

  • Individualized Treatment
  • Individualized Treatment
  • Self-help groups

Age Groups Accepted

  • Adults
  • Children/adolescents
  • Young adults

Gender Accepted

  • Female
  • Male

Amenities

Amenities

  • Private transportation

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Most private insurances accepted

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Published on: February 12th, 2025

Updated on: February 12th, 2025

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Disclaimer

A treatment center will attempt to verify your health insurance benefits and/or necessary authorizations on your behalf. Please note, this is only a quote of benefits and/or authorization. We cannot guarantee payment or verification eligibility as conveyed by your health insurance provider will be accurate and complete. Payment of benefits are subject to all terms, conditions, limitations, and exclusions of the memberโ€™s contract at time of service. Your health insurance company will only pay for services that it determines to be โ€œreasonable and necessary.โ€ The treatment center will make every effort to have all services preauthorized by your health insurance company. If your health insurance company determines that a particular service is not reasonable and necessary, or that a particular service is not covered under your plan, your insurer will deny payment for that service and it will become your responsibility.


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