New Roads Treatment Center – Provo, Utah
1530 South 500 West, Provo, Utah, 84601
Last Updated: June 26, 2026
Insurance
Payment Options
- Cash or self-payment
- State-financed health insurance plan other than Medicaid
- Private health insurance
- Federal military insurance (e.g., TRICARE)
Addiction Resource Score
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics.
We understand that choosing an addiction treatment center can be overwhelming, especially with so many options, promises, and marketing messages. That's why we've developed a clear, standardized rating system designed to cut through the noise and highlight what truly matters: safety, quality of care, and transparency. Our goal is to give individuals and families the information they need to make confident, informed decisions during a critical time.
In this guide, we explain exactly how we rate treatment centers—from accreditation and staff credentials to therapy options, facility environment, and family involvement. You'll see how we assign scores, award badges, and update listings to ensure accuracy and fairness. Most importantly, our system focuses on elevating centers that prioritize ethical, evidence-based care, not just those with the best marketing. This way, you can trust that the ratings you see reflect meaningful standards that help you find the right fit for lasting recovery.
8.0
Out of 10
New Roads Treatment Center is a specialized behavioral health facility in Provo, Utah. It offers full care to adults with complex mental health problems. Assertive Community Treatment (ACT) is used to help people with a wide range of mental health problems, including Borderline Personality Disorder, Depressive and Mood Disorders, Schizophrenia, Bipolar Disorder, and dual diagnoses involving anxiety, panic, PTSD, and substance use. The center is open to both men and women.
There are different levels of care at New Roads Treatment Center to help people heal at every stage. These levels include Residential Treatment, Transitional Living, Partial Hospitalization (PHP/day treatment), Intensive Outpatient (IOP), General Outpatient (GOP), and Psychiatric Outpatient services. This variety of programs makes sure that each person gets support that is tailored to their wants and situation. Cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), and motivational interviewing are some of the therapy methods used at the center that have been shown to work. All of these methods are closely watched by a psychiatrist. New Roads Treatment Center also uses the 12-step program and group therapy to help people feel like they are part of a community and in recovery together. To keep things safe and responsible, the facility does regular drug tests and has staff available 24 hours a day, seven days a week. This way, all clients can always get help and support.
Treatment Options
The facility offers multiple levels of care, such as:
- Mentoring/peer support
- Housing services
- Discharge Planning
- Self-help groups
- Outcome follow-up after discharge
The center treats the following addictions and co-occurring disorders:
- Clients with co-occurring mental and substance use disorders
- Clients who have experienced trauma
- Clients who have experienced sexual abuse
- Clients who have experienced intimate partner violence, domestic violence
- Screening for tobacco use
- Comprehensive mental health assessment
- Comprehensive substance use assessment
- Screening for mental disorders
- Screening for substance use
- Complete medical history/physical exam
Treatment Modalities
- Cognitive behavioral therapy
- Substance use disorder counseling
- Trauma-related counseling
- Smoking/vaping/tobacco cessation counseling
- Group counseling
- Family counseling
- Marital/couples counseling
- 12-step facilitation
- Contingency management/motivational incentives
- Motivational interviewing
- Anger management
- Relapse prevention
- Treatment for other addiction disorder
- Individual psychotherapy
Conditions Treated
- 24-Hour Clinical Care
- Alcoholism
- Mental health treatment
- Substance use treatment
- Co-occurring Disorders
Levels Of Care
- Hospital inpatient treatment
- Short-term residential
- Long-term residential
- Hospital inpatient/24-hour hospital inpatient
- Aftercare
License and Accreditation
- State mental health department
- LegitScript
Ancillary Services
- Case management service
- Suicide prevention services
- Mental health services
- Social skills development
- Transportation assistance
Hope Without Commitment
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Most private insurances accepted