Hilo Medical Center – Hale Hoola Behavioral Health – Hilo, Hawaii
1190 Waianuenue Avenue, Hilo, Hawaii, 96720
Last Updated: June 26, 2026
Insurance
Payment Options
- Cash or self-payment
- Medicaid
- Medicare
- State-financed health insurance plan other than Medicaid
- Private health insurance
- Federal military insurance (e.g., TRICARE)
- State mental health agency (or equivalent) funds
- State welfare or child and family services funds
- State corrections or juvenile justice funds
- Other State funds
- U.S. Department of VA funds
- IHS/Tribal/Urban (ITU) funds
Addiction Resource Score
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics.
We understand that choosing an addiction treatment center can be overwhelming, especially with so many options, promises, and marketing messages. That's why we've developed a clear, standardized rating system designed to cut through the noise and highlight what truly matters: safety, quality of care, and transparency. Our goal is to give individuals and families the information they need to make confident, informed decisions during a critical time.
In this guide, we explain exactly how we rate treatment centers—from accreditation and staff credentials to therapy options, facility environment, and family involvement. You'll see how we assign scores, award badges, and update listings to ensure accuracy and fairness. Most importantly, our system focuses on elevating centers that prioritize ethical, evidence-based care, not just those with the best marketing. This way, you can trust that the ratings you see reflect meaningful standards that help you find the right fit for lasting recovery.
8.0
Out of 10
Treatment Options
The facility offers multiple levels of care, such as:
The center treats the following addictions and co-occurring disorders:
- Persons 18 and older with serious mental illness (SMI)
- Screening for tobacco use
- Comprehensive mental health assessment
- Comprehensive substance use assessment
Treatment Modalities
- Group counseling
- Activity therapy
- Telemedicine/telehealth therapy
- Smoking/vaping/tobacco cessation counseling
Conditions Treated
- Mental health treatment
- Substance use treatment
- Co-occurring Disorders
Levels Of Care
- Hospital inpatient/24-hour hospital inpatient
- Hospital inpatient treatment
- Outpatient
License and Accreditation
Ancillary Services
- Case management service
- Chronic disease/illness management
- Court-ordered outpatient treatment
- Diet and exercise counseling
- Family psychoeducation
- Illness management and recovery
- Suicide prevention services
Hope Without Commitment
Find the best treatment options. Call our free and confidential helpline.
Most private insurances accepted