Helio Health – Willows Inpatient Rehabilitation – Syracuse, New York
847 James Street, Syracuse, New York, 13203
Last Updated: June 26, 2026
Insurance
Payment Options
- Cash or self-payment
- Medicaid
- State-financed health insurance plan other than Medicaid
- Private health insurance
- Federal military insurance (e.g., TRICARE)
- Federal, or any government funding for substance use treatment programs
- Self-pay options
Addiction Resource Score
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics.
We understand that choosing an addiction treatment center can be overwhelming, especially with so many options, promises, and marketing messages. That's why we've developed a clear, standardized rating system designed to cut through the noise and highlight what truly matters: safety, quality of care, and transparency. Our goal is to give individuals and families the information they need to make confident, informed decisions during a critical time.
In this guide, we explain exactly how we rate treatment centers—from accreditation and staff credentials to therapy options, facility environment, and family involvement. You'll see how we assign scores, award badges, and update listings to ensure accuracy and fairness. Most importantly, our system focuses on elevating centers that prioritize ethical, evidence-based care, not just those with the best marketing. This way, you can trust that the ratings you see reflect meaningful standards that help you find the right fit for lasting recovery.
8.8
Out of 10
As part of the Helio Health network, Willows Inpatient Rehabilitation is a treatment center in Syracuse, New York, that specializes in helping people with both drug and mental health issues. This inpatient center specializes in detoxification and recovery. It treats adults with both mental and substance abuse illnesses, including pregnant women and their children. The center has 40 beds and staff members who are available 24 hours a day, seven days a week to make sure that the healing process is safe and supportive. Willows Inpatient Rehabilitation focuses on personalized care and uses treatments that have been shown to work, like Medication-Assisted Treatment (MAT), Cognitive Behavioral Therapy (CBT), and Dialectical Behavior Therapy (DBT). Case management services are also part of the center to help with the whole healing process. Patients can also get individual psychotherapy, group therapy, and family therapy in addition to these types of treatment. This allows for a more complete approach to healing. Art and leisure treatment are added to the overall care to make it better.
Willows Inpatient Rehabilitation is approved and certified by the New York State Office of Addiction Services and Supports (OASAS). They are dedicated to providing excellent, caring care to people who are trying to heal from addiction and mental illness.
Treatment Options
The facility offers multiple levels of care, such as:
- Housing services
- Discharge Planning
- Employment counseling or training
- Self-help groups
- Naloxone and overdose education
- Outcome follow-up after discharge
The center treats the following addictions and co-occurring disorders:
- Alcohol Detoxification
- Benzodiazepines Detoxification
- Cocaine Detoxification
- Methamphetamines detoxification
- Opioids detoxification
- Medication routinely used during detoxification
- Clients who have experienced trauma
- Screening for tobacco use
- Comprehensive mental health assessment
- Comprehensive substance use assessment
- Outreach to persons in the community
- Screening for mental disorders
- Screening for substance use
- Complete medical history/physical exam
Treatment Modalities
- Cognitive behavioral therapy
- Telemedicine/telehealth therapy
- Substance use disorder counseling
- Trauma-related counseling
- Smoking/vaping/tobacco cessation counseling
- Treatment for gambling disorder
- Group counseling
- Family counseling
- 12-step facilitation
- Intervention Services
- Motivational interviewing
- Anger management
- Matrix Model
- Relapse prevention
- Individual psychotherapy
Conditions Treated
- Alcoholism
- Mental health treatment
- Substance use treatment
- Co-occurring Disorders
Levels Of Care
- Hospital inpatient treatment
- Short-term residential
- Residential detoxification
- Aftercare
License and Accreditation
- Drug Enforcement Agency (DEA)
- State License
Ancillary Services
- Case management service
- Integrated primary care services
- Suicide prevention services
- Acupuncture
- Early intervention for HIV
- Mental health services
- Social skills development
- Transportation assistance
Hope Without Commitment
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Most private insurances accepted