Crossroads – Detox – Phoenix, Arizona
2002 East Osborn Road, Phoenix, Arizona, 85016
Last Updated: June 26, 2026
Insurance
Payment Options
- Medicaid
- Private health insurance
- Cash or self-payment
- State-financed health insurance plan other than Medicaid
- Sliding fee scale (fee is based on income and other factors)
- Payment assistance (check with facility for details)
- Federal, or any government funding for substance use treatment programs
- SAMHSA funding/block grants
Addiction Resource Score
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics.
We understand that choosing an addiction treatment center can be overwhelming, especially with so many options, promises, and marketing messages. That's why we've developed a clear, standardized rating system designed to cut through the noise and highlight what truly matters: safety, quality of care, and transparency. Our goal is to give individuals and families the information they need to make confident, informed decisions during a critical time.
In this guide, we explain exactly how we rate treatment centers—from accreditation and staff credentials to therapy options, facility environment, and family involvement. You'll see how we assign scores, award badges, and update listings to ensure accuracy and fairness. Most importantly, our system focuses on elevating centers that prioritize ethical, evidence-based care, not just those with the best marketing. This way, you can trust that the ratings you see reflect meaningful standards that help you find the right fit for lasting recovery.
9.4
Out of 10
Crossroads is a comprehensive drug rehabilitation program located in Phoenix, Arizona, offering both residential and outpatient services.
The program at Crossroads includes:
- Medically supervised detoxification to ensure safe and supportive management of withdrawal symptoms.
- Residential treatment designed to provide intensive, structured care in a supportive environment.
- Various levels of outpatient programming tailored to meet the diverse needs of men and women seeking recovery from substance abuse.
Crossroads is committed to providing effective treatment through a continuum of care, supporting individuals in achieving and maintaining sobriety with compassion and professionalism.
Treatment Options
The facility offers multiple levels of care, such as:
- Mentoring/peer support
- Housing services
- Discharge Planning
- Employment counseling or training
- Self-help groups
- Naloxone and overdose education
- Outcome follow-up after discharge
- Recovery coach
The center treats the following addictions and co-occurring disorders:
- Alcohol Detoxification
- Benzodiazepines Detoxification
- Cocaine Detoxification
- Methamphetamines detoxification
- Opioids detoxification
- Medication routinely used during detoxification
- Clients with HIV or AIDS
- Active duty military
- Clients who have experienced trauma
- Clients with co-occurring mental and substance use disorders
- Veterans
- Criminal justice (other than DUI/DWI)/Forensic clients
- Pregnant/postpartum women
- Clients who have experienced sexual abuse
- Comprehensive mental health assessment
- Comprehensive substance use assessment
- Interim services for clients
- Outreach to persons in the community
- Screening for mental disorders
- Screening for substance use
- Professional interventionist/educational consultant
- Complete medical history/physical exam
Treatment Modalities
- 12-step facilitation
- Individual psychotherapy
- Group counseling
- Family counseling
- Marital/couples counseling
- Life Skills
- Rational Behavior Therapy
- Trauma-related counseling
- Nicotine replacement
- Cognitive behavioral therapy
- Telemedicine/telehealth therapy
- Substance use disorder counseling
- Smoking/vaping/tobacco cessation counseling
- Intervention Services
- Contingency management/motivational incentives
- Motivational interviewing
- Anger management
- Matrix Model
- Relapse prevention
Conditions Treated
- Mental health treatment
- Alcoholism
- Opioid Addiction
- Substance use treatment
- Co-occurring Disorders
Levels Of Care
- Partial Hospitalization Program
- Intensive outpatient treatment
- Detoxification
- Aftercare
- Outpatient
- Hospital inpatient treatment
- Outpatient detoxification
- Outpatient methadone/buprenorphine or naltrexone treatment
- Regular outpatient treatment
License and Accreditation
- SAMHSA certification for opioid treatment program (OTP)
- State department of health
- Federally Qualified Health Center
Ancillary Services
- Case management service
- Integrated primary care services
- Transportation assistance
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Most private insurances accepted