Carolina Outreach – Raleigh, North Carolina

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Last Updated: February 12, 2025

Carolina Outreach, located in Raleigh, North Carolina, is a premier mental health services provider known for its strength-based focus, highly trained staff, and positive atmosphere. Carolina Outreach offers a comprehensive and integrative array of behavioral health services designed to promote the emotional and physical well-being of the community in a safe and respectful environment.

Outpatient treatment at Carolina Outreach includes comprehensive assessments, individual, group, and family counseling, and medication management. These services help clients work through mental health issues, trauma, grief, and more. When appropriate, Carolina Outreach provides referrals for more specialized treatments, such as alcohol or drug rehabilitation, ensuring a holistic approach to mental health care.

Specialized programs like Assertive Community Treatment (ACT) and Family-Centered Treatment (FCT) offer additional support for clients who have struggled to find stability in their mental health and daily lives. These programs provide clients with the necessary support and connections to community resources, helping them achieve stability and live as independently as possible.

Carolina Outreach accepts a variety of insurance plans, including Cigna, Humana, Blue Cross Blue Shield, Aetna, Amerigroup, Ambetter, and United Healthcare. Insurance coverage can vary, so clients are encouraged to verify their coverage information and out-of-network benefits with their insurer to ensure they receive the care they need.

The team at Carolina Outreach consists of highly trained behavioral health professionals dedicated to supporting the highest quality of life for all clients. The center offers a wide range of services for people of all ages with varying levels of need, utilizing an equitable and inclusive approach. By focusing on helping clients tap into and develop their inherent strengths, Carolina Outreach aims to support the highest quality of life possible for everyone they serve.

In addition to traditional in-office therapy, Carolina Outreach now offers innovative teletherapy services. This private and convenient option allows clients the flexibility to meet with licensed counselors from anywhere. Teletherapy sessions are scheduled in advance and provide the same level of care and support as office-based therapy, ensuring that clients have access to the help they need, regardless of their location.

Carolina Outreach is committed to delivering high-quality, compassionate care, fostering a positive and supportive environment for all clients on their journey to improved mental health and well-being.

Carolina Outreach is proud to hold CARF Accreditation, demonstrating its commitment to maintaining the highest standards of care in mental health services. This prestigious accreditation underscores the center’s dedication to providing exceptional, evidence-based services and continuous improvement in patient care, ensuring that every client receives the highest quality of treatment. 

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Treatment Options

  • Comprehensive mental health assessment
  • Comprehensive substance use assessment

Conditions Treated

  • Alcoholism
  • Mental health treatment
  • Substance use treatment
  • Co-occurring Disorders
  • Opioid Treatement

Levels of Care

  • Outpatient
  • Intensive outpatient treatment
  • Hospital inpatient/24-hour hospital inpatient
  • Aftercare

Treatment Modalities

  • Couples/family therapy
  • Group counseling
  • Cognitive behavioral therapy
  • Dialectical behavior therapy
  • Integrated Mental and Substance Use Disorder treatment
  • Telemedicine/telehealth therapy
  • 12-step facilitation
  • Family counseling
  • Individual psychotherapy
  • Life Skills
  • Motivational interviewing
  • Trauma-related counseling

Payment Options

  • Cash or self-payment
  • Medicaid
  • Medicare
  • State-financed health insurance plan other than Medicaid
  • Private health insurance
  • Federal military insurance (e.g., TRICARE)
  • State mental health agency (or equivalent) funds
  • Financial aid
  • Self-pay options

License and Accreditation

  • CARF

Amenities

  • Private setting
  • Residential setting

Facility Operation

  • Private for-profit organization
  • Treatment duration

Ancillary Services

  • Assertive community treatment

Emergency Mental Health Service

  • Crisis intervention team
  • Psychiatric emergency mobile/off-site services

Age Groups Accepted

  • Young adults
  • Children/adolescents
  • Adults
  • Seniors
  • Seniors or older adults

Gender Accepted

  • Female
  • Male

Smoking or Vaping

  • Smoking permitted in designated area

Published on: February 12th, 2025

Updated on: February 12th, 2025

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Disclaimer

A treatment center will attempt to verify your health insurance benefits and/or necessary authorizations on your behalf. Please note, this is only a quote of benefits and/or authorization. We cannot guarantee payment or verification eligibility as conveyed by your health insurance provider will be accurate and complete. Payment of benefits are subject to all terms, conditions, limitations, and exclusions of the member’s contract at time of service. Your health insurance company will only pay for services that it determines to be “reasonable and necessary.” The treatment center will make every effort to have all services preauthorized by your health insurance company. If your health insurance company determines that a particular service is not reasonable and necessary, or that a particular service is not covered under your plan, your insurer will deny payment for that service and it will become your responsibility.


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